TABLE OF CONTENTS
ELECTRONIC SERVICES IN THE ONLINE STORE
CONDITIONS FOR CONCLUDING A SALE AGREEMENT
METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF THE PRODUCT
EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS, AS WELL AS RULES OF ACCESS TO THESE PROCEDURES
RIGHT TO WITHDRAW FROM THE CONTRACT
PROVISIONS CONCERNING ENTREPRENEURS
1. GENERAL PROVISIONS
1.1. The Online Store available at www.enduroparts.com.pl is run by the company PPUH Paweł Malinowski with its seat in Marki (address of the seat and address for service: ul. Elektryków 11/1, 05-270 Marki); NIP: 1251332071; REGON: 146039724; e-mail address: email@example.com, contact telephone number: + (48) 517096113.
Account number: mBank 37 140 2004 0000 3502 7906 6609
1.2. These Regulations are intended both for consumers and entrepreneurs using the Online Store (except for point 9 of the Regulations, which is intended only for entrepreneurs).
1.4.1. WORKING DAY - one day from Monday to Friday, excluding public holidays.
1.4.2. REGISTRATION FORM - a form available in the Online Store that allows you to create an Account.
1.4.3. ORDER FORM - Electronic Service, an interactive form available in the Online Store that allows placing an Order, in particular by adding Products to the electronic basket and defining the terms of the Sales Agreement, including the method of delivery and payment.
1.4.4. CUSTOMER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law recognizes legal capacity; - who has concluded or intends to conclude a Sales Agreement with the Seller.
1.4.5. CIVIL CODE - the Civil Code Act of 23 April 1964 (Journal of Laws 1964 No. 16, item 93, as amended).
1.4.6. ACCOUNT - Electronic Service, a collection of resources in the Service Provider's ICT system marked with an individual name (login) and password provided by the Service Recipient, in which the data provided by the Service Recipient and information about Orders placed by him in the Online Store are collected.
1.4.7. NEWSLETTER - Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which allows all Service Recipients using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, news and promotions in the Online Store.
1.4.8. PRODUCT - a movable item available in the Online Store which is the subject of the Sales Agreement between the Customer and the Seller.
1.4.9. TERMS AND CONDITIONS - these terms and conditions of the Online Store.
1.4.10. ONLINE STORE - the Service Provider's online store available at the Internet address: www.enduroparts.com.pl.
1.4.11. DEALER; SERVICE PROVIDER - PPUH Paweł Malinowski with its seat in Marki (address of the seat and address for deliveries: ul. Elektryków 11/1, 05-270 Marki); NIP: 1251332071; REGON: 146039724; e-mail address: firstname.lastname@example.org, contact telephone number: + (48) 517096113. Account number: mBank 37 140 2004 0000 3502 7906 6609
1.4.12. SALES AGREEMENT - a Product sales agreement concluded or concluded between the Customer and the Seller via the Online Store.
1.4.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Service Recipient via the Online Store.
1.4.14. SERVICE RECIPIENT - (1) a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, which the law recognizes legal capacity; - using or intending to use the Electronic Service.
1.4.15. CONSUMER RIGHTS ACT, ACT - the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827 as amended)
1.4.16. ORDER - the Customer's declaration of intent submitted via the Order Form and aimed directly at the conclusion of the Product Sales Agreement.
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.
2.1.1. Account - using the Account is possible after completing two consecutive steps by the Service Recipient - (1) completing the Registration Form, (2) clicking the "Create an account" field.
18.104.22.168. The Account Electronic Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without giving any reason, delete the Account (resign from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: email@example.com or in writing to the following address: ul. Elektryków 11/1, 05-270 Marki
22.214.171.124. The customer also has the option to register via his user account on the Facebook social network. Setting up a Customer Account takes place through a dedicated redirection from the Online Store to the Facebook website, where the user is asked to provide a username or alternatively a telephone number and password for the user's Facebook account. After authorization on the Facebook website, the user is redirected back to the Online Store, where the Customer Account is created with a link to the user's Facebook account. The username for the social network and its password are not registered and stored by the Service Provider. After authorization by the user, Facebook provides the Service Provider with the following personal data, respectively: name, surname, e-mail address.
2.1.2. Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer completes two consecutive steps - (1) completing the Order Form and (2) clicking the "Confirm purchase" field on the Online Store website after completing the Order Form - until then it is possible to modify the entered data (including follow the displayed messages and information available on the website of the Online Store). In the Order Form, it is necessary for the Customer to provide the following data about the Customer: name and surname / company name, address (street, house / flat number, zip code, city), e-mail address, contact telephone number and data regarding the Sales Agreement: Product / y, quantity of the Product (s), place and method of delivery of the Product (s), method of payment. In the case of customers who are not consumers, it is also necessary to provide the company name and tax identification number.
126.96.36.199. The Electronic Service Order Form is provided free of charge and is of a one-off nature and ends when the Order is placed through it or when the Customer ceases to place the Order through it earlier.
2.1.3. Newsletter - the use of the Newsletter takes place after completing a total of three consecutive steps by the Customer (1) providing in the subscription panel for the "Newsletter" visible on the Online Store website the e-mail address to which subsequent editions of the Newsletter and Name are to be sent and (2) accepting the necessary consents and clicking the "Subscribe" field and (3) confirming the willingness to subscribe to the Newsletter by clicking on the confirmation link sent automatically to the e-mail address provided. You can also subscribe to the Newsletter by selecting the appropriate checkbox in the Account settings.
188.8.131.52. The Newsletter Electronic Service is provided free of charge for an indefinite period. The Service Recipient may, at any time and without giving any reason, unsubscribe from the Newsletter (resign from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: firstname.lastname@example.org or in writing to the following address: ul. Elektryków 11/1, 05-270 Marki
2.3. Recipient obligatory
is obliged to use the Online Store in a manner consistent with the law and morality with respect for personal rights as well as copyrights and intellectual property of the Service Provider and third parties. The Service Recipient is obliged to enter data consistent with the facts. The Service Recipient is forbidden to provide illegal content.
2.4. Complaint procedure:
2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in points 6 and 7 of the Regulations), the Customer may submit, for example:
184.108.40.206 In writing to the following address: ul. Elektryków 11/1, 05-270 Marki
220.127.116.11. in electronic form via e-mail to the following address: email@example.com
18.104.22.168. It is recommended that the Service Recipient provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the occurrence of irregularities; (2) the Service Recipient's requests; and (3) contact details of the person submitting the complaint - this will facilitate and accelerate the consideration of the complaint by the Service Provider. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
22.214.171.124. The Service Provider responds to the complaint immediately, no later than within 14 calendar days from the date of its submission.
3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT
3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.
3.2. The Product price shown on the Online Store website is given in Polish zlotys and includes taxes. The total price including taxes of the Product being the subject of the Order, as well as delivery costs (including charges for transport, delivery and postal services) and other costs, and if the amount of these fees cannot be determined - the Customer is informed about the obligation to pay them. on the website of the Online Store when placing an Order, including when the Customer expresses his will to be bound by the Sales Agreement.
3.3. The procedure for concluding a Sales Agreement in the Online Store using the Order Form
3.3.1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point 2.1.2 of the Regulations.
3.3.2. After placing the Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place by sending the Customer an appropriate e-mail to the Customer's e-mail address provided when placing the Order, which contains at least the Seller's declaration of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
3.4. Consolidation, security and making available to the Customer the content of the concluded Sales Agreement takes place by (1) providing these Regulations on the Online Store website and (2) sending the Customer the e-mail message referred to in point 3.3.2. Of the Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.
4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
4.1. The Seller provides the Customer with the following payment methods under the Sales Agreement:
4.1.1. Cash on delivery upon delivery.
4.1.2. Payment in cash upon personal collection.
4.1.3. Electronic payments and card payments via the Przelewy24.pl website - possible current payment methods are specified on the website https://www.przelewy24.pl.
126.96.36.199. Settlements of transactions with electronic payments and payment cards are carried out according to the Customer's choice via Przelewy24.pl. The website is owned by PayPro SA. The service of electronic payments and payment cards is provided by:
By making a payment via Przelewy24.pl you accept the terms and conditions of Przelewy24.pl
Payment via the Przelewy24.pl online payment service. Przelewy24 allows you to make payments by credit card or fast internet transfer. By choosing this payment option, you will be automatically redirected to the Przelewy24.pl system.
When making a payment via online transfer, after selecting your bank, log in using the online banking access data and confirm the payment. List of banks operated by Przelewy24.pl
You can make a payment using
credit cards in the VISA and MASTER CARD systems. In order to make a payment with a credit card, you must provide the required information about the card and the cardholder and authorize the transaction with the CVV or CVC code.
Przelewy24.pl has a Certificate of Business Credibility and is based on SSL encryption, guaranteeing a high level of security for transactions.
REGULATIONS FOR MAKING PAYMENTS ON THE PRZELEWY SERVICE 24
1. The website is owned by PayPro SA, ul. Kanclerska 15, 60-327 Poznań, firstname.lastname@example.org. Please send all comments and complaints to the above-mentioned telephone numbers and addresses.
2. The website ("website") is an internet service website, intermediating in the transfer of payments between the Customer and the Seller. The website provides customers with various methods of making payments, accepts customer payments to their accounts, confirms the payment process to the Seller and transfers these payments to the Seller's account.
3. Each payment initiated on the website receives a unique transaction number and a password assigned by the website. The customer should keep this number and password for the purposes of checking the status of this payment, payment by prepayment resulting from this payment and payment complaints.
4. Each payment made to one of PayPro's bank accounts or its agents is dedicated to the execution of only the transaction, the number of which has been entered as the payment title. If an incorrect transaction number is provided in the transfer title, PAYPRO is not responsible for the purpose for which the funds will be transferred.
5. The Customer receives 15 minutes of time to make the payment on the website. During this period, the website waits for confirmation of payment. After receiving the confirmation, the website informs the Customer and the Seller's store about the correct payment.
6. If the PRZELEWY24 service does not receive the payment confirmation for 15 minutes, the Customer will be informed about the exceeded waiting period for the confirmation, and the Seller's store will be informed about the incorrect payment.
7. Confirmation of payment on the website is provided by:
a) for payments with payment cards or an electronic wallet - servers of payment operators cooperating with Przelewy24
b) for payments by bank transfer - bank transfer automation programs or the website's own bank account history control programs.
a) The customer can pay on the website with a prepayment created in a given store. For this purpose, after selecting the goods (services), he must remember the transaction number and password indicated on the website's payment page. Then you should pay the required amount in any way to any account of the website, giving the subject of the payment - the transaction number.
b) The website may create a prepayment automatically from the payment made by the Customer, if the confirmation of the payment has been received by the website after the waiting time. The customer can then use this prepayment to pay by repeating the purchase. If such a prepayment is not made on the website within 2 hours from the start of payment on the website, the transaction must be complained to the service personnel.
c) Prepayment may be used by the Customer to make payments only if the amount of the prepayment is equal to the purchase amount. To use prepayment as a form of payment, you must know the transaction number and password for that prepayment.
d) The status of the prepayment can be checked on the website:
e) Prepayment may be automatically transferred to a specific Seller, without the need for the Customer's interference, if it is consistent with additional arrangements between the Seller and the Website.
f) Customer's prepayment not used within 30 days from the date of appearing on the website's bank account is returned to the Customer minus the cost of return. The customer may request an immediate refund of the prepayment.
g) The cost of returning the prepayment made by bank transfer is PLN 2 (two zlotys). In the case of prepayment made by the Customer by postal money order, the cost of return is increased by the fee for the money transfer to the Customer's postal address, according to the price list of Poczta Polska. In the case of a prepayment made by the Customer with a payment card, the cost of return is 2.9% of the prepayment value. In the case of a prepayment return to an account abroad, the recipient covers the cost of the transfer.
9. When making a payment by bank transfer using the BankBrowser application, the Customer starts the execution of his order immediately. Therefore, the Customer accepts and declares that the transfer made is final and binding. Canceling or changing this transfer by the Client without the knowledge of PayPro will be treated as an attempt to deliberately extort
Goods (Services) without any intention to pay and reported to law enforcement agencies, and the Customer bears full liability for such action towards PayPro or its Sellers.
10. The website does not provide identification data (personal, address, company) of Customers collected on the website. This data is only used in
in the event of a refund or complaint and only for the implementation of these operations.
11. The intermediation of the website in transferring Clients' payments through the website's accounts does not entitle the Clients to claim interest on payments temporarily placed on the website's accounts.
12. Complaints about transactions are accepted in writing to the following e-mail address: email@example.com and should contain: e-mail address of the CUSTOMER, Transaction number, Transaction amount, surname and first name of the bank account owner (payment card), Transaction date and the name of the bank to which
the CUSTOMER's payment has been addressed (in the case of payment by a payment card - the name of the card).
After 90 days from the date of the transaction (prepayment), the service personnel has the right to refuse to consider complaints regarding this transaction.
13. The customer of the website may only be an adult with the capacity to perform civil law transactions, or an economic entity or a company with legal personality.
14. Persons making payments via the website consent to the processing of their personal data by DialCom24 sp.z o.o., ul. Kanclerska 15, 60-327 Poznań and its subsidiary PayPro SA for purposes related solely to the operation of the website. The administrator of personal data within the meaning of the Act of August 29, 1997 on the protection of personal data (Journal of Laws No. 133, item 883) is DialCom24 and PayPro.
4.2. Payment deadline:
4.2.1. If the Customer selects cash payment on personal collection, electronic payments or payment by credit card, the Customer is obliged to make the payment within 7 calendar days from the date of concluding the Sales Agreement.
4.2.2. If the Customer selects the payment on delivery upon delivery, the Customer is obliged to make the payment upon delivery.
5. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF THE PRODUCT
5.1. The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the "Delivery costs and time" tab and when placing the Order, including when the Customer expresses the will to be bound by the Sales Agreement.
5.2. Personal collection of the Product by the Customer is free of charge.
5.3. The Seller provides the Customer with the following methods of delivery or collection of the Product:
5.3.1. Parcel locker delivery.
5.3.2. Courier service, cash on delivery courier.
5.3.3. Pickup at Ruch / Orlen / Żabka / Freshmarket
5.3.4. Pickup at the Polish Post office
5.3.5. Pickup in person. The place of receipt of the goods is the company's headquarters from 8 a.m. to 4 p.m. with prior notice 24 hours in advance and receipt of confirmation from PPUH Paweł Malinowski.
5.4. The date of delivery of the Product to the Customer is 2 - 21 Business Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, may not exceed 21 Business Days. The start of the period for delivery of the Product to the Customer is counted as follows:
5.4.1. If the Customer chooses the method of electronic payment or payment by card - from the date of crediting the Seller's bank account or settlement account.
5.4.2. If the Customer chooses the method of payment on delivery - from the date of the Sale Agreement.
5.5. The deadline for the Product to be picked up by the Customer - if the Customer selects a personal Product collection, the Product will be ready for collection by the Customer within 2 Business Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different terms of readiness for collection, the term of readiness for collection is the longest term provided, which, however, may not exceed 2 Business Days. The Customer will be additionally informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail to the Customer's e-mail address provided when placing the Order. The beginning of the period of readiness of the Product for collection by the Customer is counted as follows:
5.5.1. If the Customer chooses the method of electronic payment or payment by card - from the date of crediting the Seller's bank account or settlement account.
5.5.2. If the Customer chooses the method of payment in cash on personal pickup - from the date of the Sale Agreement.
6. PRODUCT COMPLAINT
6.1. The basis and scope of the Seller's liability towards the Customer, if the sold Product has a physical or legal defect (warranty), are defined by generally applicable laws, in particular in the Civil Code.
6.2. The Seller is obliged to provide the Customer with a Product without defects. The complaint may be submitted by the customer, for example:
6.2.1. in writing to the following address: ul. Elektryków 11/1, 05-270 Marki;
6.2.2. in electronic form for
via e-mail to the following address: firstname.lastname@example.org;
6.3. It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demand a method of bringing the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint - this will facilitate and speed up the consideration of the complaint by the Seller. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
6.4. The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. Failure to respond to the Seller within the above-mentioned period means that the Seller considered the complaint justified.
6.5. If it will be necessary to deliver the Product to the Seller for the Seller to respond to the Customer's complaint or to exercise the Customer's rights under the warranty, the Customer will be asked by the Seller to deliver the Product at the Seller's expense to the address: ul. Elektryków 11/1, 05-270 Marki. If, however, due to the type of defect, the type of the Product or the method of its installation, the delivery of the Product by the Customer would be impossible or excessively difficult, the Customer will be asked to make the Seller's Product available at the place where the Product is located after prior appointment.
6.6. The request to deliver the Product referred to in point 7.5 of the Regulations does not affect the time limit for the Seller's response to the Customer's complaint referred to in point. 7.5 of the Regulations and does not infringe the Customer's right to request the Seller to disassemble the defective Product and reinstall the Product after replacing it with a non-defective one or removing the defect referred to in art. 561  of the Civil Code.
7. EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS, AS WELL AS RULES OF ACCESS TO THESE PROCEDURES
7.1. Detailed information on the possibility for the Customer who is a consumer to use extrajudicial means of dealing with complaints and redress and the rules of access to these procedures are available at the offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectorates of the Trade Inspection and at the following internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
7.2. The customer who is a consumer has the following exemplary possibilities of using out-of-court complaint and redress methods:
7.2.1. The customer is entitled to apply to a permanent amicable consumer court referred to in art. 37 of the Act of 15 December 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to settle a dispute arising from the concluded Sales Agreement. The rules of organization and operation of permanent consumer courts of arbitration are defined in the ordinance of the Minister of Justice of 25 September 2001 on the rules of organization and operation of permanent consumer courts of arbitration. (Journal of Laws 2001, No. 113, item 1214).
7.2.2. The customer is entitled to apply to the provincial inspector of Trade Inspection, in accordance with art. 36 of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to initiate mediation proceedings on the amicable settlement of the dispute between the Customer and the Seller. Information on the rules and procedure of the mediation procedure conducted by the provincial inspector of the Trade Inspection is available at the offices and on the websites of individual Provincial Inspectorates of the Trade Inspection.
7.2.3. The customer may obtain free assistance in resolving a dispute between the Customer and the Seller, also using the free assistance of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided by the Consumer Federation at the toll-free consumer hotline number 800 007 707 and by the Polish Consumers Association at the e-mail address: email@example.com.
7.2.4. The customer has the right to use out-of-court complaint and redress procedures in accordance with the Online Dispute Resolution procedure developed by the European Commission available on the website: https://webgate.ec.europa.eu/odr/main/?event=main.home .show
8. RIGHT TO WITHDRAW FROM THE AGREEMENT
8.1. A consumer who has concluded a distance contract may withdraw from it without giving reasons,
by submitting a relevant declaration within 14 calendar days. To meet this deadline, it is enough to send a statement before its expiry. The declaration of withdrawal from the contract may be submitted, for example:
8.1.1. in writing to the following address: ul. Elektryków 11/1, 05-270 Marki;
8.1.3 in electronic form via e-mail to the following address: firstname.lastname@example.org;
8.2. We recommend using the electronic return registration system. The return is then processed as quickly as possible. However, the customer has the right to complete and send the withdrawal form or a declaration of will in any form. An exemplary model withdrawal form is included in Annex 2 to the Consumer Rights Act and at the end of these regulations. The consumer may use the form template, but it is not obligatory.
8.3. The period for withdrawal from the contract begins:
8.3.1. for a contract in which the Seller issues the Product, being obliged to transfer its ownership (e.g. a Sales Agreement) - from taking the Product into possession by the consumer or a third party designated by him other than the carrier, and in the case of a contract which: (1) includes many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) consists in the regular delivery of Products for a specified period - from taking possession of the first of the Products;
8.3.2. for other contracts - from the date of the contract.
8.4. In the event of withdrawal from a distance contract, the contract is considered void.
8.5. The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's statement on withdrawal from the contract, return to the consumer all payments made by him, including the cost of delivery of the Product (except for additional costs resulting from the method of delivery chosen by the Customer other than the cheapest standard delivery method available in the Online Store). The seller shall refund the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return, which does not involve any costs for him. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until the Product is returned or the consumer provides proof of its return, whichever occurs first.
8.6. The consumer is obliged to immediately, no later than within 7 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is enough to return the Product before its expiry. The consumer may return the Product to the following address: ul. Elektryków 11/1, 05-270 Marki;
8.7. The consumer is responsible for reducing the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8.8. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:
8.8.1. If the consumer has chosen a Product delivery method other than the cheapest standard delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.
8.8.2. The consumer bears the direct costs of returning the Product.
8.9. The right to withdraw from a distance contract is not available to the consumer in relation to contracts:
8.9.1. (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the contract; (2) where the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the deadline to withdraw from the contract; (3) in which the subject of the service is a non-prefabricated product, manufactured according to the consumer's specifications or serving to satisfy his individual needs; (4) in which the subject of the service is a Product that deteriorates quickly or has a short shelf life; (5) in which the subject of the service is a Product delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the package has been opened after delivery; (6) in which the subject of the service are Products that after delivery, due to their nature, are inseparably connected with other things; (7) where the subject of the service are alcoholic beverages, the price of which was agreed at the conclusion of the Sales Agreement, and the delivery of which may take place only
after 30 days and the value of which depends on fluctuations in the market over which the Seller has no control; (8) in which the consumer has expressly demanded that the Seller come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or provides Products other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract with regard to additional services or Products; (9) in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement; (11) concluded through a public auction; (12) for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract indicates the day or period of service provision; (13) for the delivery of digital content that is not stored on a tangible medium, if the performance began with the consumer's express consent before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the contract.
9. PROVISIONS CONCERNING ENTREPRENEURS
9.1. This section of the Regulations and the provisions contained therein apply only to Customers and Service Users who are not consumers.
9.2. The Seller has the right to withdraw from the Sales Agreement concluded with the Customer who is not a consumer within 30 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
9.3. In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring a prepayment in whole or in part, regardless of the method of payment chosen by the Customer and the fact of concluding the Sales Agreement.
9.4. Upon the release of the Product by the Seller to the carrier, the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product shall be transferred to the Customer who is not a consumer. In such a case, the Seller shall not be liable for any loss, defect or damage to the Product arising from its acceptance for transport until its delivery to the Customer and for delay in transporting the shipment.
9.5. In the event of sending the Product to the Customer via a carrier, the Customer who is not a consumer is obliged to inspect the shipment in time and in the manner accepted for such shipments. If he finds that the Product has been lost or damaged during transport, he is obliged to take all steps necessary to determine the carrier's liability.
9.6. According to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards the Customer who is not a consumer is excluded.
9.7. In the case of Customers who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without giving reasons by sending the Customer an appropriate statement.
9.8. The liability of the Service Provider / Seller towards the Service Recipient / Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim, as well as for all claims in total - up to the amount of the price paid and delivery costs under the Sales Agreement, however not more than up to the amount of PLN 1,000. The Service Provider / Seller is liable to the Service Recipient / Customer who is not a consumer only for typical damages predictable at the time of concluding the contract and is not responsible for the lost benefits in relation to the Service Recipient / Customer who is not a consumer.
9.9. Any disputes arising between the Seller / Service Provider and the Customer / Service Recipient who is not a consumer shall be submitted to the court having jurisdiction over the seat of the Seller / Service Provider.
10. FINAL PROVISIONS
10.1. Agreements concluded via the Online Store are concluded in Polish.
10.2. Changing the Regulations:
10.2.1. The Service Provider reserves the right to amend the Regulations for important reasons, that is: changes in the law; changes in payment and delivery methods - to the extent to which these changes affect the implementation of the provisions of these Regulations.
10.2.2. In the event of concluding continuous contracts on the basis of these Regulations (e.g. provision of Electronic Services - Account), the amended regulations bind the Service Recipient if the requirements specified in art. 384 and 384  of the Civil Code, that is, the Service Recipient was properly informed about the changes and did not terminate
within 14 calendar days from the date of notification. In the event that the amendment to the Regulations results in the introduction of any new fees or an increase in the existing fees, the Service Recipient who is a consumer has the right to withdraw from the contract.
10.2.3. In the event of concluding contracts of a different nature than continuous contracts (e.g. Sales Agreement) on the basis of these Regulations, the amendments to the Regulations will not in any way infringe the acquired rights of Service Recipients / Customers who are consumers before the date of entry into force of the amendments to the Regulations, in particular, amendments to the Regulations will not apply impact on already placed or placed Orders and concluded, implemented or performed Sales Agreements.
10.3. In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for Sales Agreements concluded until December 24, 2014 with Customers who are consumers - the provisions of the Act on the protection of certain consumer rights and liability for damage caused by a dangerous product of March 2, 2000 (Journal of Laws of 2000 No. 22, item 271, amendments) and the Act on special conditions of consumer sales and amending the Civil Code of July 27, 2002 (Journal of Laws of 2002, No. 141, item 1176, as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Act on consumer rights of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.
SAMPLE FORM OF WITHDRAWAL FROM THE AGREEMENT
Consumer data: __________________________________
Seller's details: __________________________________
I / We (*) hereby withdraw / withdraw (*) from the contract of sale of the following goods:
Date of order:
Date of receipt of goods:
Name and surname / Name / surname of the consumer (s):
Consumer (s) address:
Please return the paid price of the goods together with the costs of delivery of the goods to the consumer (s) incurred by me / us (*) to this bank account number / other method (*):
Signature of the consumer (s) (only if the form is sent in paper version)